# Purchase issues solution ### Game did not sync purchases 1. Close game(you can use Exit button in the game) 2. Turn on internet. Make sure there are no connection problems 3. Open game Purchases should be made available. I advise you to check availability not in the Premium menu, but directly trying to access the game features (for example, open Scenario Editor) ### Wrong google account The game checks for purchases from the default Google account. Check that default Google account is the account from which you made purchases. Default Google account is the first account added to the system ### If none of the above helps If none of the above helped, then try clear game data and open game --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://book.denismakhortov.com/guides/purchase-solution.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.